Return policy

Refund Conditions

We understand that shopping can be affected by various factors, so we offer the following refund policy:

If you are not satisfied with the watch you purchased, you can apply for a refund within 30 days of purchase.

To remain eligible for a refund, the item must be in original condition, unworn and undamaged, with all original tags and packaging attached.

 

Refund Process

Request a refund: Please contact our customer service team to request a refund. They will provide you with a detailed refund process and required information.

Refund Review: We will review your refund request and check the status of the item. Once the item is confirmed to be eligible for the refund policy, we will begin the refund process.

Refund Processing: Refunds will be processed within a few business days after confirmation of eligibility. Shipping and handling fees may be deducted from the refund amount.

 

Refund Terms

Original Payment Method: We will refund the payment method you originally used to purchase the item.

Partial Refund: If the item does not meet the conditions of the refund policy, we may provide a partial refund.

 

Refund Guarantee

Satisfaction Guarantee: Your satisfaction is very important to us. If you are not satisfied with the item, we will do our best to resolve the problem and provide you with a refund service.

 

We want you to be satisfied with our products and services, so we will work hard to ensure that your refund request is handled promptly and professionally.